FAQ Lamps

Thanks to Siri shortcuts, you can also easily control our lamps from the lock screen.

To do this, simply swipe to the right on the lock screen and you will be in the sidebar with the widgets. Even in the "Sleep" focus, there is a quick access on the lock screen that you can use to control your WiFi lights.

Note: You may need to adjust your iPhone settings to do this (see further optimizations at the bottom of this article in points 2 and 3).

We will show you how to set up your Klyqa products with Siri shortcuts and voice commands in the following steps:

1. To link your Klyqa light bulb to Siri , open the Klyqa app and go to Settings.
2. Now click on 'Add Klyqa to Siri' .
3. Select a device, room or group and tap 'Save selection' at the bottom.
4. Give the shortcut a title that is also the voice command you want to say to Siri.
5. Define whether the lamp should be on or off , as well as the brightness and color, scene or white tone .
6. Tap ' Add to Siri '
7. Tap "Done
8. Go to the Shortcuts app and change the color of the Shortcut tile (or the title) if you like.
9. Add the shortcuts to your sidebar (the screen when you swipe all the way to the left on your iPhone home screen):
   You scroll down to the bottom and select 'edit' , then click on the + in the top left and select 'shortcuts' from the widget list . There you can then choose a shape and size that suits you, which will then be displayed as in the photo on the far right.
   If necessary, you can also create folders/groups for the shortcuts in the Shortcuts app beforehand and then add the appropriate widget group.

Further optimizations for using Smart Home with your Siri shortcuts:

1) Control Klyqa grouped together with Philips Hue or other Smart Home products

After you have created the Klyqa shortcut, you can simply add other smart home or smart light products (e.g. Philips Hue) as an action using the Siri Shortcuts app. To bundle several products from different manufacturers in one place with your iPhone or iPad , you can use Siri Shortcuts or shortcuts in addition to Google Assistant or Alexa. Apple's in-house app is ideal as the control center for your smart home and offers many functions similar to HomeKit. Many smart products have a Shortcuts connection, so that not only Klyqa products, but also other lamps (such as Philips Hue) or other smart home products (such as a smart socket) can be controlled from there. Provided they also work with Siri Shortcuts.

To do this, add other Smart Home or Smart Light products like Philips Hue as an action after you have created the Klyqa shortcut directly via the Siri Shortcuts app.

2) Adjust your iPhone settings to use shortcuts on the lock screen:

If you want to use your shortcuts even when your iPhone is locked , change the following settings:

First, go to your iPhone Settings > Face ID & Passcode and then activate the sidebar via 'Today View and Search'. If your screen is still locked, you can swipe to the right to access your smart commands.

3) Adjust your iPhone settings to use shortcuts in the Sleep focus:

In the Shortcuts app, tap the three dots in the top right of a shortcut. Then tap the sliders in the top right to open the details.

Enable the option 'Show sleeping in focus'.
Note : This only works if you have set a sleep schedule in the 'Health' app.

Tap Done.

Due to the firmware, it may occasionally happen that GU10 spotlights cannot be set up.

To solve this problem, you should set up one spotlight at a time, and not all the lamps at the same time. It is best to remove the spotlights that are not being set up from the socket in the meantime and only screw the one that is currently being connected into the socket.

After all the spotlights have been set up separately, they can all be connected and work at the same time.

There can be various reasons why onboarding doesn't work. Here are a few solutions.

Too little distance:
Try to keep your phone as close to the lamp as possible, while at the same time keeping the lamp as close as possible to the WiFi router.

Manual selection of the lamp in the WLAN list:
If the app has not been able to establish a connection to the lamp after a long time, try selecting the lamp directly in the WLAN settings and connecting it that way. If it does not appear there, it helps to turn it off and on.

Lampshade:
Depending on the lamp, there is a possibility that the lampshade is shielding the WiFi signal too much. If the lamp is in a metal lampshade, the metal shade can interfere with the frequencies. This can be the case in particular with candles (E14 lamps and GU10), as the smaller socket means that a smaller chip or antenna is installed. Try to carry out the setup process in another lamp with less "shade". You may also be able to remove the lampshade for onboarding.

You shouldn't have any problems using it later. You only need such a strong connection when setting it up.

Mobile data:
There is a chance that you may encounter issues during the setup process because your phone's mobile data is turned on. It is best to turn it off while setting up your lights.

Too much at once:
If you have several WiFi lightbulbs in use (or other WiFi products), switch them off for the onboarding process. Afterwards, you can use all WiFi products as usual.

Please only set up one lamp at a time. For lampshades with multiple sockets, you should also set up your lamps one at a time to ensure a smooth onboarding.

Please note that if you want to control your bulbs via a hotspot, only a limited number of devices can be connected to it.

Router security settings:
Different router models and their default settings can cause problems when setting up our lamps. For example, it can help to set the security standard "WPA2" to "WPA2+WPA3".

Maybe your problem lies somewhere else?

If you cannot connect your lightbulb to the Wi-Fi despite trying several times, make sure that your Wi-Fi has a 2.4 GHz connection .

We explain here why you need a 2.4 GHz network.

If the lamp does not automatically connect to the Klyqa WiFi, try manually using your WiFi settings and then press "try again". Sometimes the lamps have a bad day and you have to try several times.

If you have problems with the password: The input field for Wi-Fi passwords currently only accepts up to 30 characters.

Factory Reset:
In case none of this helps, try performing a factory reset . This is definitely necessary if you canceled the installation process.

Contact us:
If you still have problems, please contact us and we will get to the bottom of the matter together.

Setting it up is child's play, here we explain how it works.

Basically, all you have to do is click on the + in the top right of the app and select "Add device". Make sure that the lamp is switched on. Follow the steps in the app and it will now search for the smart light bulb.

If you want to know more about how to set up your smart bulbs using the Klyqa app, follow the steps below.

How to use your Klyqa Smart Light product for the first time

• Download the Klyqa app from the App Store ( Google Play Store or Apple App Store ) and open it
• Remove the old light bulb and screw the smart Klyqa lamp into the socket
• Turn on the lamp
• Go to "+" and then "Add device"
• The Klyqa app will display the smart home product (your smartphone should be no further than 5 meters from the lamp when switching it on)
• Android: Confirm the connection
• iOS: Enter your Wi-Fi name and password and confirm the connection

Other Klyqa Smart Light Products

• Screw the new Klyqa bulb into the desired socket
• Turn on the lamp
• Open the Klyqa app
• Go to "+" and then "Add device"
• Confirm the connection

Our detailed Klyqa guide

For detailed information and a comprehensive guide on setting up your Klyqa products, use our instructions .

If you have problems setting it up, take a look here .

Find out how to reset our lamps to the default settings here

To reset the lamp to its factory settings ("Factory Reset"), you should turn the lamp off and on repeatedly, then wait 5 seconds and repeat 5 times until it lights up.

Here is a little more detail:

1. Disconnect the lamp from the power supply (e.g. via the light switch or by removing the fuse)
2. Reconnect the lamp to power and leave it on for 5 seconds.
   Attention: When you first set it up, the lamp still has an old firmware, so you have to count the 5 seconds very precisely (21, 22, 23, 24, 25). We have increased the tolerance here with the new firmware, which means that after the update, a rough count of 5 seconds is enough.
3. Then disconnect it from the power again and repeat the procedure at least 4 times .
4. You have to repeat this step until the lamp briefly lights up in different colors (with the Vintage and White lamps it briefly gets brighter and darker). The light up is a sign that the factory reset was successful. It is now back to its original state and can be paired with your app .
5. Leave the lamp switched on and continue the setup as described in the app .
   See also: “ How do I set up Klyqa? ”.

Danger:

If your lamp is in a group with several lamps, you must delete the lamp from the group after the factory reset and add it again. The entire group can then be operated as usual via the app or voice assistant.

To control your lamps with Alexa, please proceed as follows.

To link your lamps with Alexa voice control, open the Klyqa app:

1. Search for the Klyqa Home Skill for Alexa using the Alexa app or your web browser
2. Click on "Activate for use"
3. Then enter your Klyqa login details (email and password)
4. You can then discover your Klyqa devices in the Alexa app, set them up

Have fun controlling your Klyqa devices with your voice!

If you later want to connect your Klyqa account to another Alexa account, you can do so via the settings in the Klyqa app.

Our detailed Klyqa guide

For detailed information and a comprehensive guide on connecting your Klyqa account to Alexa, use our instructions .

If you have problems connecting to Alexa, please take a look here. If there is a connection error, we will explain how to disconnect your Alexa and reconnect it.

In this article, we explain how to set up the Klyqa lamps with Google Assistant.

To do this, you need to link the Klyqa app via the Google Assistant app.

1. Go to the app 'Google Assistant'
2. Click on your profile at the top right
3. Scroll down to 'Devices' with the subtitle 'Manage devices linked to Assistant'
4. Click on 'Add devices' and then on 'Link smart home device'
5. Search for 'Klyqa' and log in with your Klyqa account details
6. Google will then find your Klyqa devices and you can set them up

Have fun controlling your Klyqa devices with your voice!

Here you can find out how to update the firmware.

To do this, go to the settings and click on the menu item “Update”.

Now select “Update now”.

If the update process takes longer than five minutes, close our app and start the firmware update again.

Here you can find our instructions with a detailed guide on how to update the firmware of your Klyqa products.